Patient & Personalized Tech Support for Older Adults

Stop struggling with slow devices, confusing passwords, and complex setups. Get compassionate, one-on-one help to make your digital life easy and enjoyable.

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The GeekWAD Difference: Compassionate Tech Support You Can Trust

Patience Guaranteed: No tech jargon, no rushing. I move at your pace until you feel confident
Focused on Seniors: Specialized, empathetic support for the unique tech needs of older adults. (Senior Discounts 65+ Available!)
Clear, Fair Pricing: Billed hourly, in quarter-hour increments after the first hour. No hidden fees or contracts
Comprehensive Help: From simple Wi-Fi to secure data backups and new device setup.

Specialties

I Can Help With Technology for Your Home and Personal Life

Device Setup & First Steps:
- New Laptop, Desktop, Tablet, or Smartphone setup.
- Connecting to your Wi-Fi and setting up your Printer.
- Basic instruction on using your device until you feel comfortable.
Staying Connected:
- Setting up and managing your Email (Gmail, etc.).
- Help with Video Calls (FaceTime, Zoom) to talk to family and friends.
- Setting up and safely using Facebook or other social apps.
Security & Peace of Mind:
- Creating and managing Strong, Simple Passwords (Password Manager setup).
- Setting up reliable Backup systems for important photos and files.
- Checking your Antivirus and Security Software.
Smart Home & Entertainment:
- Setting up Smart Speakers (Alexa, Google Home) and learning the voice commands.
- Getting Streaming TV (Netflix, Hulu) working on your TV or devices.
- Troubleshooting devices like Smart Thermostats or home security cameras.

Testimonials

HIGHEST RECOMMENDATION!! - Steve came to set up our printer and was incredibly helpful, as well as reasonable. He was knowledgeable & efficient & extraordinarily pleasant to work with. He also went above & beyond to assist us in disposing our old printer & helping us with an IPhone problem. I have never posted a recommendation before, but Steve more than merits this excellent feedback!

I sure do agree! I'm grateful that he is a neighbor and I've used him twice on a weekend no less! Always a delight to have him here. I appreciate his knowledge and great assistance!!! Thanks Steve!!

Last week, I posted for help with my laptop. I chose "GeekWAD: I'm a geek with a dog." I will say I was very happy with Steve's work. He got my laptop back up and running, and it was no small feat. I highly recommend he and his company. He's honest, fast, and fairly priced.

About Steve

Meet Your Patient Tech Partner For 30 years, I've helped individuals overcome their tech challenges. I combine a strong technical foundation (Computer Science studies at Northwestern University, Silicon Valley experience) with a genuine passion for making technology accessible and enjoyable. My goal is to be your one-on-one guide, helping you navigate the digital world with confidence.
(P.S. The "WAD" stands for "With a Dog!"— I like to keep things friendly!)

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